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Yes, we don’t contract employees from other companies. This means that all Robinsons staff are fully-trained and dedicated to achieving Robinsons standards.
International Protection
Worried about breakages? Panicked about timing?
With Robinsons, you don’t have to be. Not only have we been moving customers for 120 years, we’ve also been keeping them well protected. Our reliable, friendly staff will keep you secure.
Packing
All Robinsons crews are kept up to speed with the latest handling and export packing techniques. Before you jet off, your goods will be wrapped and packed in quality materials. Whether you’re moving to nearby France or far-flung Australia, your possessions will remain protected.
Move Manager
What could be more reassuring than your own personal point of contact? You’ll be allocated a Robinsons Move Manager – a fully-trained team member who will mastermind your entire move. They’ll know exactly what stage your move is at, at any given moment.
Marine Insurance
While we have a lot of confidence in our services, we also want to make sure that you have total peace of mind. Protecting your goods properly is as important to us as it is to you. Therefore, we’ve produced a Marine Insurance Policy for overseas relocations.
Financial Guarantee
We‘re confident that with Robinsons, your move will take place no matter what. We’re so confident about our consistency that we provide a financial guarantee. If you’d like to know more, get in touch and speak to one of our friendly team members about our Advanced Payment Guarantee scheme that protects all customer pre-payments.
For a free, no obligation survey and quote, get in touch.
Your international move in 6 steps
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STEP 1
We quote your move
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STEP 2
We schedule your move
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STEP 3
We pack and load
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STEP 4
We deal with customs
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STEP 5
We keep you informed
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STEP 6
We deliver at destination
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Dedicated Move Managers
Take care of all move paperwork, including customs forms.
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Specialist International Division
You’re in safe hands – your move is assigned to our experts international division.
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Customer-First Approach
We know moving is stressful, that’s why we put you first.
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Flexible Service
We make the move fit you to take the stress away.
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International Quality Standards
We’re members of international trade associations FIDI and OMNI – ensuring high standards in the UK and in Canada
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100+ Years Experience
Robinsons have been moving families and businesses since 1895.
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“Excellent” Truspilot Rating
Our customers love us – see what they say!
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Regular Shipping Worldwide
Weekly shipments all over the world means your possessions arrive faster.
To receive a quote, you can
Weekly shipments to all major countries such as
But we work with many more destinations, so call our International Removals Team on 0800 521541 today.
Frequently Asked Questions about International Protection
Are Robinsons fully insured?
Yes. Robinsons hold full public liability and vehicle insurance. Regarding goods in transit, we offer insurance cover for UK, European and International moves.
Should I take out insurance with Robinsons? If I don't, can I claim if a Robinsons employee damages an item?
Whilst great care is taken in the removal of your goods, accidents beyond our control can happen. The removal team’s liability for loss or damage is limited by their standard contract terms and conditions. For these reasons, you are strongly advised to take out an All Risks insurance policy.
If you don’t take out adequate insurance, your recourse against a crew member may be limited. Other parties (e.g. the shipping company or airline) operate under separate contract conditions that may limit/exclude their liability. If a loss occurs at sea, a shipping company may declare a ‘general average loss’. In this case, you may have to contribute to the ‘general average loss’ incurred by the shipping company. Our standard contract conditions (BAR conditions) specifically limit our liability.
What are the fumigation costs?
Fumigation costs are not uncommon in Australia or New Zealand. DAFF in Australia and MAFF in New Zealand may order items to be fumigated. If so, a cost will be incurred locally at the destination. We can provide indicative costs for fumigation of items.
All overseas moves are overseen by our expert International Removals team.
Call 0800 521541 and get your quote today!
Why choose Robinsons?
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Market leading
We provide a fast, convenient, reliable and professional service that makes use of the latest materials and technologies. This makes us stand out from the crowd.
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Years of experience
We’ve been helping people move and store their personal belongings for more than a century. This has equipped us for any eventuality on moving day.
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Putting you first
Our customer-focused approach is what sets us apart in the removals industry. Excellent customer service is at the heart of everything we do.
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Flexible service
Our staff want to make moving house as simple for you as possible, whatever your requirements. Speak to one of our team today and they'll talk you through the Robinsons process.